Coach Pilot

Understand Skills mode vs Coaching mode and when to use each.

Introduction to Skills Mode

The Skills welcome screen provides a streamlined interface for executing specific sales tasks.

Selecting and Using a Skill

Understand Discovery, Confirmation, and Generation phases.

The 3-Phase Skills Workflow

A complete guide to the six skill categories and when to use each.

Skill Categories Reference

Learn how to use the skills and objectives chats

Skills & Objectives

Find answers and get help from Intercom Support and Community Experts

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